Keys – Collected from the key safe, the code and location will be provided on the morning of arrival. Lost keys will result in a loss from the security deposit. Please ensure keys are placed back into the safe and the combination is mixed up.

 

On departure, please ensure all doors and windows are securely locked, all rooms must be left clean and tidy. All bedding used or not is to be folded and placed into the bathroom for the cleaners. Please ensure the caravan is vacated at the correct time to allow cleaners to time to turn the caravan around for the next guests.

 

Use of equipment – Please feel free to use the equipment provided within the caravan as per their normal use. If you have any difficulties, please contact the owner. The owner will not be held responsible for any injury caused by improper use of equipment. 

 

The fire is not to be used to dry items under any circumstances.

 

Entertainment Passes – The caravan owner is not liable for any entertainment passes and can not provide these. To access any of the on-site facilities you are required to purchase passes directly from Haven.

 

Liability & Insurance – We do not accept any liability for any injury, loss or damage, suffered by you or any member of your party. We strongly recommend that you take out holiday insurance to cover accidents, losses, cancellations etc.

 

Pets – We are unable to accept pets within our caravan.

 

COVID 19 – All government rules relating to COVID-19 must be adhered to at all times. In the event of cancelation due to self-isolation an alternative stay can be offered. If any guests develop signs and symptoms of coronavirus then all guests must leave immediately and inform the owner so that a deep clean can be organised to prevent the spread.